Cancellation / Refund Policy for care.manodayam.com by Manodayam Private Limited

Effective Date: 01 June 2024

1. Introduction

Manodayam Private Limited is committed to ensuring customer satisfaction for all services provided through care.manodayam.com.Our Cancellation and Refund Policy outlines the terms under which cancellations, refunds, and shipping timelines are handled.

2. Cancellation Policy

2.1 Service Appointments

  • Appointment Cancellation by Customer:
  • Cancellations made at least 24 hours before the scheduled appointment will be eligible for a full refund.
  • Cancellations made within 24 hours of the scheduled appointment will not be eligible for a refund.
  • To cancel an appointment, customers must contact our customer service team via [email/phone number] or use the cancellation feature available on our website.
  • Appointment Cancellation by Manodayam:
  • In the unlikely event that we need to cancel an appointment, customers will be notified as soon as possible, and a full refund will be issued.

2.2 Digital Courses

  • Free Courses:
  • Cancellations are not applicable for free courses.
  • Paid Courses:
  • Customers can request a refund within 7 days of purchase if they are not satisfied with the course. After 7 days, no refunds will be provided.
  • To request a refund, please contact our customer service team at+91 74284 09721or via email info@manodayam.com.

3. Refund Policy

3.1 Eligibility for Refunds

  • Refunds are only available for cancellations made within the specified timeframes mentioned in our cancellation policy.
  • Refunds will be processed using the original method of payment.

3.2 Refund Process

  • To request a refund, please contact our customer service team at +91 74284 09721 or via email info@manodayam.com.
  • Refund requests will be processed within 5-7 working days from the date of request approval.
  • The refunded amount will be credited to the customer's bank account within 5-7 working days after processing.

4. Shipping Policy

4.1 Digital Courses

  • Digital courses are delivered electronically via our website. There is no physical shipping involved.

4.2 Service Appointments

  • Service appointments are facilitated online through our platform. There is no physical shipping involved.

5. Non-Refundable Services

  • Any services rendered as per the schedule are non-refundable.
  • Any digital courses accessed or downloaded are non-refundable once delivered or accessed.

6. Exceptions

  • In the event of unforeseen circumstances or emergencies, exceptions to the cancellation and refund policy may be considered at the discretion of Manodayam Private Limited. Please contact our customer service team for assistance.

7. Changes to the Policy

  • Manodayam Private Limited reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

Thank you for choosing Manodayam Private Limited. We value your business and strive to provide the best service possible.